- Why do I need to verify my private wallet address, and how do I do it?Published on 1 Oct 2026Updated on 16 Oct 2026
- What is a Satoshi test, and how do I complete it?Published on 1 Oct 2026Updated on 16 Oct 2026
- Why is my crypto deposit locked, and how do I unlock it?Published on 1 Oct 2026Updated on 16 Oct 2026227
- Why is my crypto withdrawal asking for information, and what do I need to do?Published on 1 Oct 2026Updated on 16 Oct 2026
- Hardware Wallet Verification FAQPublished on 25 Sept 2026Updated on 1 Oct 2026
- Why hasn't my deposit been credited?Published on 22 Sept 2026Updated on 22 Sept 20266
- WalletConnect FAQPublished on 5 Aug 2026Updated on 2 Oct 20261
- Why can’t I withdraw funds?Published on 4 Aug 2026Updated on 5 Aug 20268
- How do I enable allowlist? (app)Published on 31 Jul 2026Updated on 30 Sept 20266
- How do I check my deposit or withdrawal history?Published on 9 Jun 2026Updated on 28 Sept 202610
- How can I complete a Satoshi test with UTXO-based wallet?Published on 14 May 2026Updated on 11 Aug 2026
- Where do I find limits, fees and processing time details for cash deposit?Published on 11 Apr 2026Updated on 24 Sept 2026
- Where do I find limits, fees and processing time details for cash withdrawal?Published on 11 Apr 2026Updated on 11 Aug 2026
- Why haven’t I received a reply from the blockchain project team?Published on 17 Oct 2025Updated on 26 Aug 202616
- What should I do if my withdrawal was sent to the wrong user ID (UID)?Published on 13 Oct 2025Updated on 8 Sept 202623