- My account says “We need to know more about you.” What should I do?Published on 28 Aug 2026Updated on 28 Aug 2026
- What proof of address documents can I submit?Published on 28 Aug 2026Updated on 28 Aug 2026
- How do I update my verified name, identity information, document, or country of residence?Published on 28 Aug 2026Updated on 28 Aug 2026
- Individual identity verification eligibility, review time and supported identity documentsPublished on 28 Aug 2026Updated on 28 Aug 2026
- Institutional verification: status, tasks, rejection and information updatesPublished on 28 Aug 2026Updated on 28 Aug 2026
- Identity linked to another account: verification and ownership FAQPublished on 28 Aug 2026Updated on 28 Aug 2026
- How do I change my verified name?Published on 18 Mar 2026Updated on 25 Aug 2026513
- How do I complete the required tasks shown in the app?Published on 3 Jul 2025Updated on 25 Aug 202639
- What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?Published on 2 Jul 2025Updated on 27 Aug 2026171
- What's KYC: What to expect and why it matters?Published on 24 Jun 2025Updated on 25 Aug 202672
- What do I need to do when I change my country of residence?Published on 10 Apr 2025Updated on 25 Aug 2026751
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 26 Aug 2026194
- How do I download OKX app on an iPhone (iOS)?Published on 26 Feb 2025Updated on 25 Aug 20268,078
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 25 Aug 202652
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 25 Aug 202631
Showing 1-15 of 39 articles