FAQ
Account management and security
- How do I register an account on OKX?Published on May 23, 2024Updated on Aug 20, 202628,845
- What should I do if my phone number/email address/authenticator app is unavailable?Published on Sep 15, 2023Updated on Aug 25, 20266,571
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Aug 26, 20264,561
- How do I change my phone number?Published on Sep 7, 2023Updated on Aug 25, 202615,228
- How do I change my email?Published on Sep 6, 2023Updated on Aug 5, 20264,367
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Aug 25, 202614,200
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Aug 25, 202617,050
- What is sub-account?Published on Aug 22, 2023Updated on Aug 20, 20261,902
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Aug 25, 2026412
- How do I freeze my account? (App)Published on Aug 22, 2023Updated on Aug 25, 2026375
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Aug 26, 2026470
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Aug 25, 2026404
- How do I change or reset my login password if I forgot my login credentials?Published on Aug 22, 2023Updated on Aug 11, 202619,911
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Aug 26, 20268,757
- I haven't received the verification codePublished on Aug 16, 2023Updated on Aug 26, 202633,771
Showing 16-30 of 36 articles